WHEN IS THE NEXT SALE?

join the email list and you’ll be the first to know — email subscribers always get first access to sales

on the day of the sale, a password is sent and you’ll have early shopping access before the shop opens publicly. typically the sales sell out, so being on the email list increases the likelihood of getting your first pick

WHEN WILL MY ORDER SHIP?

carefully wrapping and packing stained glass is laborious. please allow 1-2 weeks for your shipment confirmation email. with larger restocks, sometimes it can take up to 3 weeks. your patience is much appreciated. your shipment confirmation email will include tracking when your order leaves the studio. hh glass is not responsible for lost packages, but let me know if something bad happens and we’ll create a solution

CLEANING TIPS?

for a quick clean, just dust with a soft, clean cloth and for a deeper clean, use an ammonia-free glass cleaner. don’t spray the stained glass directly, spray on your towel then wipe. EXTRA SPECIAL TIP: remove your glass from its hanging position before cleaning to avoid very tragic oops-i-dropped-it mishaps. for little tight spots and crevices, Q-tips and soft toothbrushes work great

DO NOT scrub with any textured material that could scratch the glass or wear off the patina and DO NOT use water or any harsh chemicals or cleaners with abrasive qualities. gentler the better!

WHERE and HOW should I HANG it?

most pieces are designed to be hung in a window where the sun can reach it. let there be light, ok! every piece has chain or steel wires attached. use a nail or cup screw into the wall above the window and you’re good to go. please don’t use rubber suction cups, they never last long

also important note: avoid keeping your glass inside a bathroom or highly humid area!

mirrors are designed to be hung on a wall, or leaned up against one, but if you don’t want to do that, that’s okay too. no one will stop you! if you’re nervous a nail won’t suffice, go with an anchored screw for extra support and peace of mind

DO YOU ACCEPT COMMISSIONS?

sometimes. send a message here or email hello@hannahazelglass.com and we’ll chat about it

DO YOU SHIP TO CANADA?

yes. if you don’t see it as an option when you check out, please let me know.

what’s up WITH ALL THESE PACKING PEANUTS?

just toss them in your sink or shower and add water. they’ll slowly dissolve and they’re septic tank-friendly. cool!

DO YOU TEACH WORKSHOPS?

nothing on the calendar at the moment, but would love to. reach out!

what is your RETURN POLICY?

sales are final, but if there are any issues with your order, please contact me ASAP and we’ll work together to find a solution, thanks